Terms of Service

Terms and Conditions

Last updated: March 1st, 2023

Please read these terms and conditions carefully before using Our Service.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of these Terms and Conditions:

  • Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
  • Country refers to: Florida, United States
  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Primal Nutrition LLC, 14334 SW 97 TERR MIAMI, FL 33186.
  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
  • Service refers to the Website.
  • Terms and Conditions (also referred as “Terms”) mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.
  • Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service.
  • Website refers to Primal Nutrition, accessible from https://primalnutritionmeals.com/
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Acknowledgment

These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.

By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.

You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.

Our Terms 

Our billing policy for Primal Nutriton LLC arrangements is that they are on auto-renewal. Your credit card will automatically be charged at least 4 days before the start of your next arrangement. The charge will be for the same amount as the initial agreement, without any promotional offers or discounts. The auto-renewal date may change based on your orders. To opt out of auto-renewal, notice must be given in writing at least 4 business days before the end of the current cycle. Requests to opt out should be sent to info@primalnutritionmeals.com with the subject "NO AUTO-RENEW." If notice is not received in time, the customer will be charged for an additional cycle and will be required to continue service through the next cycle(s). Customers can email info@primalnutritionmeals.com for information about their billing cycle date. All customers will be required to complete an exit survey before the end of their arrangement. 

 

 

  1. Delivery FEES

 

Delivery fees are charges that are added to the cost of an order for the service of delivering the products to the customer's location. The fee may vary depending on the location or zone of the delivery. These fees are typically paid in advance along with the order or subscription. 

 

 

 

  1. Cancelation POLICY

 

This cancellation policy states that if you want to cancel your program, you must email info@primalnutritionmeals.com. You will still be responsible for completing the current cycle of service and no refunds will be given. If a cancellation request is not received at least 4 business days before the next billing cycle, you will be automatically charged for another cycle and are committed to continue the service through the end of that cycle. 

 

 

  1. Bags and Ice Gel Packs

 

Starting next Monday, 08/08/2016, your meals will be delivered in thermal bags with gel packs to maintain the quality of the food. An additional one-time fee of $10.00 will be added to the next payment cycle to cover the cost of the thermal bags. It is required for each client to exchange the bags and gel packs the next day when the food is delivered properly packaged in the thermal bag with frozen gel packs, replacing the one received from the previous day. 

 

  1. Bag Return POLICY

 

Clients are required to leave bags and ice gel packs out for pickup on their next delivery date. They are allowed to have no more than 2 bags in their possession at any time during their enrollment. If they have 3 or more bags, they may be charged a $10 fee for every additional bag. All bags and ice packs must be returned on the last delivery. If any bags are not returned at the end of service, a $10 per bag non-refundable fee will be charged. These fees will be charged to the credit card on file. 

 

  1. Food RETURN POLICY

 

Primal Nutriton LLC has a strict no-return policy for food items due to health and safety concerns. All returned or unwanted food will be immediately discarded. 

 

  1. Food ALLERGIES

 

Primal Nutriton LLC cannot accept clients with serious or life debilitating food allergies. By agreeing to Primal Nutrition LLC, you consent to our terms and conditions and understand that Primal Nutrition LLC is not responsible for any food allergic reaction or susceptible responses to the food, whether it be mild or severe. Food is prepared in a facility that handles nuts, gluten, dairy, shellfish, and other regular food allergens. There is a risk of cross-contamination. We advise caution when selecting Primal Nutrition LLC. If you have moderate to severe food allergies, we cannot serve you. Please contact Customer Service at 786-656-1643 if you have any questions regarding this notice. 

 

  1. Advertising

 

By becoming a customer or filling out any forms on the website www.primalnutritionmeals.com , you agree to be contacted by phone, email, mail, or text for promotional or account-related messages from Clean Meals Miami and any of its subsidiaries or third-party advertising partners. If you wish to opt out of receiving communications from them, you can unsubscribe by clicking the unsubscribe button in the footer of their messages. To stop receiving phone calls, you can email info@primalnutritionmeals.com and request to be put on their Do Not Call list. To stop receiving mailings, you can email info@primalnutritionmeals.com and request to be put on their Do Not Mail list. Mobile subscribers can opt out of the mobile advertising campaign at any time by replying STOP to any text messages received from them. 

 

  1. Caution

 

Consuming raw or undercooked meats, poultry, fish, shellfish, eggs, or unpasteurized milk can increase the risk of foodborne illness. It's important to properly cook and handle these foods to reduce the risk of illness. 

Termination

We may terminate or suspend Your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.

Upon termination, Your right to use the Service will cease immediately.

Limitation of Liability

Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service or 100 USD if You haven’t purchased anything through the Service.

To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party’s liability will be limited to the greatest extent permitted by law.

“AS IS” and “AS AVAILABLE” Disclaimer

The Service is provided to You “AS IS” and “AS AVAILABLE” and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.

Without limiting the foregoing, neither the Company nor any of the company’s provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.

Governing Law

The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.

Disputes Resolution

If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company.

For European Union (EU) Users

If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident in.

United States Legal Compliance

You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a “terrorist supporting” country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.

Severability and Waiver

Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

Waiver

Except as provided herein, the failure to exercise a right or to require performance of an obligation under this Terms shall not effect a party’s ability to exercise such right or require such performance at any time thereafter nor shall be the waiver of a breach constitute a waiver of any subsequent breach.

Translation Interpretation

These Terms and Conditions may have been translated if We have made them available to You on our Service. You agree that the original English text shall prevail in the case of a dispute.

Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.

Contact Us

If you have any questions about these Terms and Conditions, You can contact us:

  • By mail:  14213 southwest 139th court, miami, fl
  • By Phone: 786.656.1643
  • By Email: info@primalnutritionmeals.com